Refund and Cancellation Policy

Thank you for choosing SML Tire and Lube for your automotive needs. Please read the following policy carefully regarding refunds and cancellations.

Refund Policy:

1. Product Returns:

   • We accept returns on unused, unopened products within 30 days of purchase.

   • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

   • Refunds will be issued to the original payment method upon inspection and approval of the returned item.

   • Customers are responsible for return shipping costs unless the return is due to an error on our part.

2. Service Refunds:

   • We strive to provide quality automotive services to all our customers. If you are not satisfied with the service provided, please contact us within 7 days of service completion.

   • Refunds for services will be considered on a case-by-case basis.

   • No refunds will be issued for services rendered more than 7 days prior.

Cancellation Policy:

1. Service Appointments:

   • If you need to cancel or reschedule your service appointment, we kindly request that you provide us with at least 24 hours' notice.

   • Cancellations made less than 24 hours before the scheduled appointment may be subject to a cancellation fee.

2. Product Orders:

   • Orders for products can be canceled before they are shipped. Once the order has been shipped, it cannot be canceled.

   • To cancel an order, please contact us as soon as possible with your order details.

Contact Us:

If you have any questions or concerns about our refund and cancellation policy, please don't hesitate to contact us:

SML Tire and Lube Address: [Your address here] Phone: [Your phone number here] Email: [Your email address here]

Note: SML Tire and Lube reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for changes.